Refund Policy

Clear and transparent guidelines regarding refunds and replacements.

Refund & Store Credit

We generally do not offer direct cash refunds for delivered items. However, if you receive a genuine damaged, defective, or incorrect product, we ensure complete resolution through immediate replacements or store credit.

Where a refund or credit is approved, it is typically processed and credited back within 5 to 7 business days.

Damaged Or Defective Orders

If your order arrives damaged during transit or contains a wrong item, please report it to our team within 48 hours of delivery with an unboxing video and clear photos of the packaging label for quick verification and resolution.

Exclusions

Personalized/customized products and items damaged due to mishandling or neglect after delivery are not eligible for refunds or returns.

Need Help With a Refund?

Email: wallevo27@gmail.com | Phone: +91 626 513 4627

Wallevo, HB-40, Old Subhash Nagar Colony, Govindpura, Bhopal, MP 462023, India